Legal, Terms & Conditions, and Return Policy

1. Overview

Welcome to On Farmstead Road. By accessing our website, purchasing from our Etsy shop, buying at a farmers market, or participating in direct sales (including homestead pickup), you agree to the following terms, conditions, and policies.

 

2. Sales Channels

We offer our products through multiple channels, including:

  • Etsy storefront
  • Direct sales (homestead pickup and local delivery, when available)
  • Farmers markets and in-person events

Prices, availability, and policies may vary by platform or location. All purchases are subject to the terms provided at the time of sale.

 

3. Oregon Cottage Food Notice

Certain food products sold by On Farmstead Road are made in a home kitchen that is not inspected by the Oregon Department of Agriculture.

These products are produced in compliance with Oregon Cottage Food laws and are allowed for direct sale to consumers.

By purchasing these items, you acknowledge and accept this condition.

 

4. Product Disclaimer (Herbal & Wellness Products)

All products, including herbal teas, seasoning salts, bath soaks, herbal remedies, and dried herbs, are handcrafted in small batches.

These products are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this website, product packaging, or in person have not been evaluated by the U.S. Food and Drug Administration (FDA).

Consult a qualified healthcare professional before use if you are pregnant, nursing, have a medical condition, or are taking medications.

 

5. Food Safety & Allergen Notice

Our products are prepared in a home-based environment that may process common allergens, including herbs, spices, and plant materials.

While we take care in preparation, cross-contact may occur. Customers are responsible for reviewing ingredients and determining suitability for their needs.

 

6. Use of Products

By purchasing and using our products, you agree that:

  • You are responsible for how products are used
  • You assume all risks associated with use
  • On Farmstead Road is not liable for allergic reactions, misuse, or adverse effects

 

7. Farmers Market & In-Person Sales

All sales made at farmers markets or in-person events are considered final unless otherwise stated at the time of purchase.

Once products leave our possession, customers are responsible for proper storage, handling, and use.

 

8. Orders, Shipping & Pickup

  • Processing times vary by product and season
  • Local pickup details will be provided after purchase when applicable
  • We are not responsible for delays caused by shipping carriers

Please ensure your shipping and contact information is accurate at checkout.

 

9. Returns & Exchanges

Due to the nature of handmade, consumable, and personal care products, we do not accept returns or exchanges.

Exceptions may be made if:

  • An item arrives damaged
  • There is an error with your order

For online purchases, you must contact us within [3–7 days] of delivery with photos and order details.

Etsy purchases are also subject to Etsy platform policies in addition to our shop policies.

 

10. External Platforms

Purchases made through Etsy or other third-party platforms are also governed by their respective terms and policies.

We are not responsible for:

  • Platform outages
  • Payment processing errors
  • Third-party service interruptions

 

11. Intellectual Property

All content on this website—including text, product names, descriptions, images, and branding—is the property of On Farmstead Road and may not be copied, reproduced, or distributed without permission.

 

12. Limitation of Liability

To the fullest extent permitted by law, On Farmstead Road shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of this website
  • Purchase or use of our products
  • Participation in in-person sales

 

13. Governing Law

These terms are governed by the laws of the State of Oregon, United States.

 

14. Updates to These Terms

We reserve the right to update or modify these terms at any time. Continued use of our website or purchase of our products constitutes acceptance of those changes.

 

15. Contact

For questions about these terms, your order, or our products, please contact:

Email: on.farmstead.road@gmail.com

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